Shipping policy
GoodBrother items are printed and shipped on demand by our fulfilment partner. Each order is made just for you, so there is a short production time before it ships.
Production time. Most items take 2 to 5 business days to produce before they ship.
Shipping time. Delivery time depends on your location and the fulfilment centre your item ships from. As a rough guide, once produced: UK and EU 3 to 8 business days; US 3 to 7 business days; UAE, wider MENA, and rest of world 7 to 20 business days.
Tracking. You will receive a tracking link by email as soon as your order ships.
Duties, taxes and customs. Cross-border orders may be subject to local import duties or VAT charged by the destination country. These are the recipient's responsibility and are not included at checkout.
Addresses. Please double-check your shipping address at checkout. We cannot be responsible for orders delivered to an incorrectly entered address. Spot a mistake? Email us right away and we will try to fix it before production.
Contact. Something looks stuck? Email info@goodbrother.io and we will chase it with the carrier.